I have a Sharp convection microwave from the 1980s. My last Sharp was 9 years old and stopped heating so I ordered this model. After three ovens I gave up and asked for a refund. This oven is squarer than my previous one, so some of the pots I used to use in it no longer fit. The first two ovens made a loud bang in convection mode so they went back. The third oven was quiet, but a day later we couldn't open the door with the push of a button. We are saddened by the loss of quality of the Sharp brand and this product. I think I'll look into other brands. The supplier, VirVentures, was very quick to issue return labels and arrange for three collections. They were also very quick to answer questions and refunded my money through Revain. VirVentures has no complaints.
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