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823 Review
84 Karma

Review on Civica MultiVue by James Cypert

Revainrating 5 out of 5

Great customer management system and easy way

The ability for us to keep track of our customers is what really sold me! I love that we can see everything about each person in one place instead of searching through 10 different databases to get it all together.

img 1 attached to Civica MultiVue review by James Cypert

We are able to search by name or address as well as other fields to find exactly who they want when looking them up. It may take some learning how to use the software but once it's set everything works great. This has helped with keeping records in order so if someone moves out of state then their info doesn't have to be deleted from our database.

Pros
  • Great customer service
  • Easy system maintenance
  • Can connect directly into google maps which makes getting addresses easy.
  • Many options built in, making data management effortless (like email auto reply)There no downside at this point since you haven’t told your staff yet :)
Cons
  • So-so