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Civica MultiVue Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Vertical Industry, Health Care

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Description of Civica MultiVue

Civica’s Master Data Management (MDM) solution, MultiVue, helps you to match, merge and master your data. MultiVue ensures the richest view of the customer and all associated entities; anywhere, at any time.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great customer management system and easy way

The ability for us to keep track of our customers is what really sold me! I love that we can see everything about each person in one place instead of searching through 10 different databases to get it all together. We are able to search by name or address as well as other fields to find exactly who they want when looking them up. It may take some learning how to use the software but once it's set everything works great. This has helped with keeping records in order so if someone moves out of…

Pros
  • Great customer service
  • Easy system maintenance
  • Can connect directly into google maps which makes getting addresses easy.
  • Many options built in, making data management effortless (like email auto reply)There no downside at this point since you haven’t told your staff yet :)
Cons
  • So-so

Revainrating 4 out of 5

One of My Best Decision to get Lead Generation Software

The best part is that it can be used from mobile as well which makes our work easy! It has saved so much amount in my organization by reducing manual effort involved for creating new leads or updating existing ones with its auto update feature! Also there are some other features like assigning tags etc., but i am not able fully understand them yet since we have just started using this tool few months back!! I would say try out first before going ahead because sometimes when something goes wrong

Pros
  • Very simple to use, very user friendly interface
  • Easy updates
  • Auto updation option saves lots off time.
  • Data export options available alongwith all data related reports suchas lead quality analysis report/lead scoring summary& various others.Also you do get support through email if any issues arise :)
Cons
  • Nothing really comes up at top

I like that it is easy for our organization as we have hundreds employees in different offices around North America with multiple departments within each office working together using this software! As well there are many benefits from being able use one system across several locations so much easier than having separate systems or apps where they need access too often when needed which can be costly if not done correctly!! There's nothing really i dislike about civava but maybe some things…

Pros
  • I can easily understand what needs inputting into the program and how it works
Cons
  • I dislike how simple it is to use and the way it works