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Ukraine, Kiev
1 Level
780 Review
42 Karma

Review on SHUANGART by Nick Tucker

Revainrating 2 out of 5

Review of a disappointing SHUANGART experience

I was eager to explore SHUANGART's online store because I am an expert in the arts and crafts sector. However, I was dissatisfied with the company's performance. Although they provide a wide range of sewing, crafting, and art tools, the quality of their goods falls short of expectations. Many of the things I bought arrived broken or of poorer quality than I had anticipated. In addition, I discovered the website to be cluttered and challenging to use. Finding the precise items I was looking for was difficult, and the search feature occasionally produced false positives. The tutorials and suggestions offered by SHUANGART were uninspired and not particularly creative. I found very little new information despite being an authority in the field. Finally, I wasn't impressed with the company's quality of customer service. Slow responses to my questions and a general lack of interest on the part of the staff in assisting with my problems were the results of my enquiries. Overall, I am unable to suggest SHUANGART as a trustworthy supplier of premium arts, crafts, and sewing goods. A terrible experience can be had despite the fact that their collection initially appears to be great. The products' substandard quality, the website's shoddy design, and the subpar customer support all contribute to this.

Pros
  • high-caliber goods
Cons
  • There will be no free shipping on any orders.