I have had the same steam mop for over 8 years. When it finally stopped heating water I tried another brand which didn't work as well when I first got it. The water in my new (maybe refurbished) one wasn't heating properly. I sent it back and bought another Smart Living Steam Mop Plus. Costs more but works great. I love it! I think it's worth the money. The pump stopped working after 18 months. The heater works, but the pump does not supply water to the heater. So much for a second steam mop that even runs twice as fast as the first. Too bad I didn't save my first mop for parts but I didn't live up to the hope that this company would continue to make a quality product that would last. From now on I'll buy a cheaper mop and throw it away if it fails.
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