I would give this product a higher rating based on the actual performance of the device. My rejection was due to how difficult it is to switch from noise to vibration and shock modes. It took too many seconds for you to set the correct mode, so I'm concerned that my dog doesn't understand what behavior caused him to get the fix. I plan to improve my selection speeds, which is probably due to repeated use. Additionally, devices are easy to set up/sync and do what is asked of them. The box/package contains two devices, a remote, several pens (4 sets I think - 2 longer and 2 shorter), a mains/USB charger that can charge both the remote and a device, and in the package were also several collars suitable for the different dog necks. I have a device on my Shi Vanee and it's not too big or bulky to carry around. The most important thing to know about these devices is that you cannot wear them on dogs 24 hours a day, 7 days a week, they can damage the animal's skin. Also, too much discharge can burn the animal's skin. This block increases to 100 when Shock is selected. Usually a medium to small sized dog (>10 lbs) will do with little noise/stimulation (deep punches). I train 10 to 15 minutes, leave it for about 1 hour and then remove it until the next workout or when we're outside and the postman has to drive by; which she likes to hunt and bark. Great product and I recommend it to more expensive versions.
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