an underground fence. Based on the feedback and the fact that we wanted to run the wire through 3/4 acre of woods we needed 14 gauge wire and with this product we didn't have to purchase anything separately. Item was shipped quickly and arrived on Friday instead of Monday. I know other reviews said it didn't come with instructions, but ours did. With installation and training instructions. We spent the whole of Saturday wiring and setting the flags. The coil of wire unwound easily. I really had to get more scenery mounts since most of the wire is in the forest, and I also bought more flags to clearly show the forest boundary. We wanted a pure backyard solution and didn't want to duplicate the wire. We ended up running the wire with zip ties up the drain pipe to the roof, along the ridge of the roof (where the ridge vent is) and back at the other end of the house to the other drain pipe. This was the solution I found online and it worked great. She can still leave the house and only has access to the backyard. Installation went smoothly (although I hate my rooftop husband!) and tested successfully on the first try. Our rescue dog is a 3 year old border collie, greyhound and lab mix. She is very fast and loves to chase squirrels, rabbits and anything that moves. Also, there's a fox's den across the street, and they're always hunting in the woods behind our house. She kept running and going through the woods to various neighboring yards to hunt things. I was very worried that she would just walk through the electric fence - although the tutorial documentation that comes with it is pretty good - I called her customer service department for advice. Our dog had a very bad experience with an electric fence as a child and the previous owner told us he refused to go into the backyard so they couldn't use it. The person I spoke to was very knowledgeable and helpful. We discussed the stages of training and he was very nice and had a long chat with me about our dog's temperament, my concerns about being disturbed and the different steps I should take if this were the case. Well it couldn't be better! It only took 3 days for her training. Apparently she remembered that she used to have an electric fence - maybe that helped. We used lots of treats, games and rewards to make sure she got the hang of it before trying her off leash. She went through 3 times in 3 days and each time we reinforced the practice with treats, games and cheers. In the end we only had to set it to the second lowest value. It's been a few weeks now and she hasn't broken once for the first 3 days. On the final test last night I let her out at bedtime and the fox appeared in the neighboring yard - barking and trying to lure her towards him and away from the kittens that were with him. I was sure she would walk past, but she stopped short of the wire and just barked a little, then came back to me. She got lots of treats and compliments for being so good! It's great to let it loose and roam its 3/4 acre territory without fear of it taking off like a shot. Highly recommended. This product and customer service is excellent! UPDATE May 2020: Still LOVE my Extreme Fence. Perfect for 2 years. Then I noticed that the receiver on her collar was acting strangely. Couldn't be sure if the problem really exists. It broke one day, which it NEVER does, so I was wondering if it beeped. Then she was on deck, squeaking as if she'd been hit, though she was nowhere near the edge. Then a week later it happened again, so I was concerned that something might be wrong with the receiver. I called customer service and although we couldn't determine if it was actually a problem with the receiver, they immediately sent me a new receiver free of charge! They were very friendly and helpful. Highly recommended!
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