I didn't like that this device didn't come with a screen protector from the manufacturer and arrived with scuffs on many LCDs when I received it in its own case with velcro. Also, you can't buy a screen protector directly because it is a custom size LCD screen. The quick setup instructions lead you in the wrong direction as this is one of Autel's "online sale products" so you need to update directly through the device itself instead of downloading the update client to your computer. Confused according to his web post. If there's any saving grace from these issues, it's that the MK808BT is inherently very good at what it's designed for and the market segment it's primarily aimed at. Its closest competitor is the Launch X431 Pros Mini in my opinion. However, as a Canadian I would rather buy an American as quality and support is everything for the MK808BT and many other Autels products. In general, what can not be said about the Chinese Launch X431 Plus Mini and where is the support for memory expansion.Nada! Overall the Autel MK808 is a great value for the average mechanic to spend at home or in the workshop. Just protect this gorgeous LCD screen. Please Autel!
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