We love how easy it is to use, plus I like that you can have multiple accounts for different people in your family! It's not as customizable when compared with other programs out there (such as Wriggle). If someone wants something more customizable than this program has then they should look elsewhere at least until we find another one worth using after trying this product first hand. Our kids enjoy being able to watch their favorite shows while also having some time off from screens during naptime or bedtime hours.