This is our third zosi DVR, we bought 2 and replaced one with zosi. Each doesn't last more than a year before plugging in a powered hard drive fails to read the hard drive. I bought a cable and power supply to make sure the hard drive was ok, I also bought a second 1TB hard drive from Sea Gate, both wouldn't turn on in our latest Zosi dash cam. After contacting customer service they wanted the picture to be sent via Amazon message with the serial number of the dashcam. Unfortunately, Amazon Messages does not allow you to attach images. I am now looking for a more reliable dash cam and would not recommend Zosi, they are too unreliable when it comes to home security.
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