The most helpful thing about identified technologies is that they are very flexible when it comes down to their pricing plans as well as how much support there will be after purchase has been made; if problems arise or questions come up then I have found them extremely quick at responding! They also do not charge any extra fees like other providers who sell similar products (like 3D Robotics).
My only issue would probably relate more towards customer service rather than anything else but these things happen sometimes unfortunately. It was great having all my aerial imagery available within minutes instead waiting days/weeks which saves time & money.