First of all let me say this is a great design - you'll be pulling the bed rails apart before those fasteners pop out. I've had several surface mount rings that use drywall lever anchors (they were there when I got the truck). They kept coming loose, pulling up, and some of them were almost completely broken when I took them off. I finally got them after getting fed up with them. no matter! Sturdy, tucks away well when not in use, won't rotate, if you manage to break one of these you'll probably have bigger problems than a zip tie. Second, I had a plastic cup tear on a couple of them (2 of 4) shortly after installation. Although they were still fully functional, I was a bit disappointed. Until I sent them a message with pictures. I think the next day I got an answer that they would replace them. An email followed quickly with a tracking number. To top it off, they not only replaced two broken ones, but sent four new ones! New ones were in my hands in less than a week. I can't say enough about good customer service - more businesses should learn from these people. I will definitely recommend my friends to buy them.
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