I like that they have an app for both android as well iOS devices which makes it easy when you're out of town or not near your computer/phone system at home! The customer support is excellent in my experience so far - very responsive & helpful!! They also offer great training materials online if needed too. Nothing yet but this has been such good service thusfar we haven't found anything negative about them just nothing really either :) We are using scriptpro pharmacy services because our customers want us where ever i am now instead having 2 separate locations (home office) one here locally another across state line away from family etc.. I like the fact that it is very easy to use. The interface is simple and easy to navigate. It's easy to see what the next step is and where the results are. I dislike that there is not a way to print out the script. I would like to be able to print out a copy of the script. It is easy to use once you figure out how to use it. It is easy to navigate. I am able to do my normal job and the scripts that I do get to review are done in a timely manner.