Headphones were purchased on 10/17/2022 on amazon for 8000 r Already in February, the upholstery of the ear pads began to peel off, although I did not do anything special. Used strictly for its intended purpose. By the summer it got really bad. Contacted Sony support sent photos. They said that they recognized it as a warranty case and asked to contact the service center. However, the service center said that the guarantee does not apply to upholstery elements and offered to order new ear pads for 5000 as an option. (!). Of course he refused. I wrote about visiting the service center again at Sony, only shrugged and regretted. No compensation was offered. After that, he tore off the scraps of upholstery, but now the paralon climbs. From headphones for eight thousand, you want good quality materials. Before these headphones, I had headphones from other manufacturers and cheaper, but the upholstery began to peel off on them only after a few years of operation. The next time I buy headphones, I'll think about whether to take Sony. Attached are photos from different periods.
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