The ability for one platform that can be used by everyone from drivers or guides up through our office team is awesome! It's easy access into everything we need as an organization. They have some of their own integrations but are working closely w/our teams so they're able work together well in terms building out new features when needed - which it has been quite often since launch!! Would like more options at higher pricing tiers (I'm specifically thinking about business plans) I know there may not always fit what companies want though sometimes you just get lucky :) Great product-great customer service if something isn't exactly where its supposed too go then someone gets back right away helping us find solutions & making suggestions along way! Excellent price point / benefit compared ot others products available today.- Easy setingup process once onboarded via support staff with quick turn around time after request was made. I like that it is an easy way for passengers to keep in touch with their drivers while traveling. It also allows my employees to communicate with each other as well. The system can sometimes be glitchy so make sure you are using the latest version of the app or website. Make sure to update regularly! We have been able to communicate between our dispatchers and front desk staff without any issues. This has allowed us to get information out quickly if there is something wrong at one location.
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