Not well made.I followed the instructions exactly and screwed one bolt in at the top with no issue, but while screwing the second one into the Newell post at the bottom of my stairs, the hinged area began to buckle, and when I tried to straighten it out and continue, the brittle metal just snapped, leaving me with just the lag section protruding 1/4 inch, and the oak railing already pre drilled, now with no means of attaching it.The post I was screwing into was just primered plywood, and I had drilled a pilot hole with the bit recommended by the instructions.Because I was expecting company and needed a rail, I rushed to the local home improvement store and bought a large lag bolt that I sank in through the opening in the bottom of the tail that I had already drilled out, but I had not planned on doing it that way so it looks like an amateur job. Of course I am an amateur, but I had spent a lot of time getting everything perfect so that it would look good, and was not going to spend another $75 on a railing because this bolt broke. I was able to still use the other zip bolt at the top of the stairs, but a 50% success rate is not acceptable. Basically this cheap product marred the look of my entire project. Don't make the same mistake I did.
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