I like how it has an easy interface for use by both nurses and physicians in different specialties/disciplines - especially when there are multiple providers (MDs or PA's) using this at once! It also seems very reliable and secure from a data privacy point of view, which was important since we had several clients who were concerned about security issues around their PHI. Easy access to medical records; no problems finding things within the software. Sometimes it takes time getting used to navigating through the menus but after awhile you get comfortable enough that navigation becomes easier than going into your file cabinet / hard copy files. If anyone needs an electronic health record solution look up certacare! Electronic Health Records have saved us so much work from having to manually put paper notes together every day. We're able to easily create reports, charts etc., without needing someone else doing them.