The device has some very specific characteristics. You can't take it out of the box and expect it to work the way you want it to; Again, this is not a toaster. Garmin recommends fully charging the device before use. You have to do it. Also, the battery charge indicator lights are out of order. A solid red light means it's charging. And if you permanently connect it to a USB charger on the ground, then it must be within the correct voltage settings, and you also need to understand that after a short while the device will turn off and go into charging mode. Here's how it should work. Somehow, and I don't know how, when the device is connected to the mains on the plane, after a short time the device does not turn off and does not go into charging mode. He stays and works like a champion. Also, Bluetooth pairing isn't what you think it is. You must disconnect and reconnect the device to activate Bluetooth pairing. And you must be patient. But after the pairing has taken place, it will be done again automatically each time. Like others who left reviews, I also thought I had a bad device. You really need to read the instructions and take them literally and be patient. Garmin really needs to rethink how this all works and make it work like a toaster because so much of it is counterintuitive. Needless to say, it works, and it works well.
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