The website is easy to use, its simple but works well when you need it too! My team have used more than one other solution so far that I'm not aware what they are like at all really (so can't compare!). But this looks great especially being able how user friendly everything has made us using easily now as we wish without having any worries about getting lost in techy stuff etc.. I like that it is easy to use, has many features such as email/password resetting etc, no need for any plugins which makes things easier than other services out there. The customer service can be improved by having more people available during business hours. We are using this website instead of our old one because we have been able to keep all information in one place rather than multiple places (old site).