Update: No response from seller regarding the purchase of a new remote control. In the end I glued the light to the bracket to solve the light fall off problem. When customer support replies how to get a new remote I will update the review. After a 40 mile ride I was lucky enough to hear the light fall off the bike and it was still blinking allowing me to find it. I have no idea where the remote is, so now it's just an expensive taillight. I figured the remote was safer than the tail light, so I didn't think about it. You can't remove the taillight if you try to on purpose, but if you hit it from the side or hit a bump, it will fall off. 2 stars for unreliability. If the support team has a solution I will raise the stars because it has a lot of potential.
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