As I do not have any dislikes it is hard to make one, however everything works flawlessly for me! It was very easy to configure our organization's needs right off the bat as soon as we set things up (very intuitive). Nothing stands out when reviewing this product. We are able to see where most of our time is spend in regards to documenting information that can be useful down future rounds/reviews etc.. It is very easy to use, it has all of my providers' information in one place. I like that you can access patient records from any device. There are some features we would love to have but cannot find them anywhere else. We've been able to solve our problems so far by using this product. The benefits include being able to see what other doctors have done for their patients, as well as seeing previous notes for each provider's visit.