The ability to create custom forms and reports within specific programs or projects. It's also great having multiple ways to communicate with constituents through email, phone calls, text messages etc. We are able to track all communications related to a project from start until completion. With so many different communication methods available it makes keeping everyone informed easier than ever. I wish there was an option to add other types of media such as video/audio clips but this hasn't been requested yet. I am solving problems associated with managing grants.
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