I like how easy it was to set up my site with this software as opposed of having an employee in house who would do everything for you! The customer service has been great so far too from both support staff at their offices (in India) AND via email/phone calls when we needed some assistance setting things straight or changing something about our listings etc..
It worked out well because they offered free training sessions which helped me understand all aspects very quickly - but if not required then also no harm done!! We have had good success using them thusfar since starting 3 months ago now & are satisfied enough yet haven't experienced any issues either during setup nor while managing sales / inventory effectively after launch date till present day!