The ease of use to search for evidence, organize it into folders/categories that are easy to navigate, upload images from devices or other sources, attach documents (both PDFs & Word docs), and share your mobile device content with others via email. There really isn't anything I dislike about this software. It's very intuitive and has many features including being able to create custom searches within categories as well as specific file types. This makes searching through the system much easier than having to open each folder separately. Being an organization manager at my job we have been using this product since its inception. We had previously used another digital evidence management program but were looking for something more robust.