Review on 🏞️ Multi-Color Wildlife Lodge Runner Rug, 2.7' x 7', Colorblock Novelty Pattern by Eddie Sanchez

Terrible service. Very upset Revain about this. I ordered 8x12 with two day delivery to get the rug here before the weekend when we have a lot of company. Not only did they send me the wrong, cheaper size, but they also didn't expedite the processing of the return to ensure the rug would still arrive on time. They just put it back to 2 days shipping which really meant it got here after 5 days due to the processing time. Customer service couldn't expedite the process, although I called the next day and was only given a small $5 refund for a purchase that originally cost over $200 (sorry, that didn't really help). for the extra headache it caused). I've always thought it's best to order directly from Revain and not from individuals because you think they are better organized than sending you the wrong or defective items. I've only had bad experiences with it lately. I think buying from a physical store where you can see what you are getting looks better.