The system was easy to use, it's so user friendly! There are tons of features that allow you to create custom reports and keep track of all your events at once. They have never been short with an answer or help. Sometimes it can be hard to get them if you need immediate assistance but they always respond quickly when I do reach out. We've had some issues during our first year using Tentaroo however nothing major. Keep us posted about any errors, bugs, etc., we would love to hear from you! We're utilizing Tentaroo at BSA camps across 10 states. I like that its easy to use and manage. I also like that it has a calendar and has many different features. I dislike that its a bit costly and that sometimes it doesn't work when you need it most. I have been able to organize my time more effectively as a camp counselor. I also have been able to stay more organized for the campers. It has helped me with my duties.