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Kyrgyzstan, Bishkek
1 Level
688 Review
68 Karma

Review on WEHOPE by David Merculief

Revainrating 3 out of 5

Poor WEHOPE online store experience

I had a poor internet shopping experience with WEHOPE. I had trouble navigating and understanding their website because I'm not a natural English speaker. Finding the correct parts for my requirements was difficult due to the hazy product descriptions and technical jargon. Due to the few payment options offered to customers outside of the United States, I had problems with the payment process even after making my order. My order was delayed and this added needless tension. Additionally, the products arrived with damage because of the lengthy shipping procedure and poor packaging. The customer service staff was unresponsive and offered no help in addressing these problems. Overall, I had a frustrating and unsatisfactory experience with the WEHOPE online shop. Due to the limited support for international transactions and language barriers, as a foreign customer, I would not advise purchasing with them.

Pros
  • competent client service
Cons
  • Poor presentation