The ability to create templates with custom fields that are easy enough so new users can understand them without needing assistance from someone more experienced in using this software, I have been able to use it as my main tool of record keeping which has made me very happy! It would be nice if there was some way we could export our records into other platforms like Practice Fusion or CareCloud but overall not much dislikes at all about kalizm except maybe having access only through their website instead of being available via apps (IOS/Android). We used KALIX primarily when transitioning away from paper charts because they had great support staff who helped us get started up quickly once everything went live online.