When I first bought these batteries they were dead, even after trying to charge them with the supplied charger (yes, I followed the directions). I reported the problem and the company sent me a new set of batteries with a new charger as well to replace the bad batteries.The new batteries work great. I will report back after a few months on their durability/longevity, but so far, they are great. Thanks for fixing my order. I greatly appreciate it!
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