The best thing about this product is that it has so many options to choose from. It's very easy to use, even if you are not tech savvy at all! I have been using parish info since 2014 when i started working with St Joseph diocese of Bangalore as an administrator assistant but now am doing my masters degree here also. We could do everything which was needed by our diocesan office without any problems. Sometimes there would be some errors or glitches while accessing data/documents within certain modules such as finance module etc. This can easily get resolved through their support team who are always ready to help out whenever required. If anyone needs assistance regarding parish information system please feel free to contact them anytime. They will provide excellent customer service and give us complete guidance over phone call itself (which saves time). Their main focus should remain solving issues faced by users rather than keeping themselves up dated.