Everything about this product is great! It's easy-to use, it has all my patients info in one place (not scattered throughout many documents), I can quickly find any patient record when needed - everything I need for practice management and billing purposes!! The only thing i dislike are some quirks or bugs here and there but they're fixing those constantly so its not too much an issue anymore. This system allows me to be more efficient by managing our records from home instead of having to come into clinic daily.