
I received my WD Ultra Passport (4TB) today and had an issue with the device not mounting in Windows so I went to the command prompt and tried to use the mapping The team is unlucky. So I went to Disk Management and found that the drive wasn't formatted to NTFS as the description said, so I formatted the drive and accidentally formatted my old dying hard drive that I had to move my files off of. I recovered all my files with Filezilla and Recuva and spent a lot of time on it. I've expected more from Western Digital as a customer since 2008 and expect that when I open the box I will have a plug and play experience. The drive itself feels good in the hand and is very quiet. Drive speed is decent but not overwhelming like an external SSD. The story I just told is a good lesson that you need to be careful what you format (WD needs better quality control too).

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