It's easy enough that my staff can use it without any training or extra support from me! I love being able to monitor inventory levels in realtime with this app. We've even started using it as our primary means of ordering pharmaceuticals -- we're no longer looking up orders every day before they are due by calling into supply (which takes too much man power). They have an excellent customer service team who responds quickly when there has been confusion about something with their product/service - and those issues get resolved immediately. My only issue right now is trying not be overwhelmed by all the new features coming out constantly that make things more complicated than what was originally intended. If your team needs software that will help them accomplish tasks easily and efficiently then go ahead and purchase Primecare. Inventory management / monitoring; Order entry via API; Timely response to changes in I like that Primecare has a few different features, I don't like that it sometimes takes a long time to get a response. I would like to use the reports more. I would like to be able to do a report for a specific time period, I want to be able to do a report for a specific time period, I want to be able to do a report for a specific time period. I have used Primecare for a few different facilities and it has been a great tool to use.