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1331 Review
71 Karma

Review on Dialermax.com by Trey Michaels

Revainrating 5 out of 5

Affordable Softphone Phone System Solution For Remote Workers

I like how simple it was for me as an admin of our call center, which has more than 1000 agents using its soft phone system in multiple countries across different time zones with almost no effort from my side! The price point seems fair too compared to similar products out there (such as RingCentral). Nothing really at this moment but have not found anything negative either - only positive feedbacks so far received about their quality customer support via live chat feature or through emails when issues arise during normal usage/deployment phase etc. Highly recommend if you are looking forward working remotely without having any desktop hardware setup needed nor do worry abut cost since pricing seemed very reasonable given what we need right now! We utilize all features available such us agent self-service option within one application where clients can schedule appointments by themselves while still being able to reach operators easily via their mobile phones /softphones. The best thing about this service is its affordability when it comes to customer support, with great rates for international calls made by residents in our region. I only have one complaint. It is a bit difficult or challenging sometimes due to the language barrier to connect to other countries outside of the US/Canada market. We had an amazing experience using DialEmax as we were able to place many outgoing calls at once from various areas around Canada and at very affordable prices!

Pros
  • Very easy & convenient app interface that helps everyone quickly get started.
  • Great flexibility regarding number porting options between carriers even though they don't follow same standards eith each others thus making migration much easier then most carrier providers would want customers think..:) :))
  • Lowest possible monthly costs comparing directly against competitors' offerings yet maintaining high value services including low calling rate charges per minute plus some pretty
Cons
  • I don't really have any dislikes about this, everything is just fine