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1 Level
813 Review
57 Karma

Review on SafeChoice Utility Billing by Darnell Evans

Revainrating 4 out of 5

Online Payment System That Has Excellent Customer Service

I like how easy it was for me to check my account details without having to go through each step one by one. It also has an option in which you can see your bill before payment as well so that you don't have any confusion while paying. There's nothing much that i dislike about safe choice but sometimes their system gets stuck or not responding when there's no internet connection available. Even if they're offline, you still get billed. So we use this service at our office and since everyone knows what bills are coming up every month, everyone follows them closely and pays accordingly. I like how easy it was for me to use as well as its customer service. The program has many features but you need some training. It took time to get used to using this system because we are still learning the ins and outs of it. We have been able to decrease our bills by about 30%. This will help us keep more money in the bank which helps with our business overall.

Pros
  • Easy sign in processEasy interfaceCustomer support is greatHelpful tips given during setupTraining videos provided
Cons
  • Not very user friendlyTakes longer than expectedLots questions answered