I like that they are able to process credit cards as well debit which makes it easier for our church so we can take donations online without having cash in hand! It would be nice if there was an option of being charged monthly instead of yearly but otherwise this has been easy for us to use with little training needed from staff members.
We have not really noticed any problems yet just some minor ones such as them needing to update the software every once or twice when trying do something new (such as add another card)but other then those things everything seems fairly simple and straightforward. This helps keep track of what people give each week through out the year without taking up valuable time.