The user interface is easy - there are no complicated features that I have difficulty using or get frustrated with; everything can be done from within your inbox! It's also very intuitive which makes it super simple if you're new at this eNewsletter game :) Also love how they've added in an "activity" feature so now we don't just send out emails but do something fun as well such as share photos of our team (yay!). We had been sending one monthly newsletter before adopting PZM and found them helpful when trying to communicate important news/updates about projects / events going forward etc., however since implementing we haven't used their newsletters anymore due mainly because nothing has changed between those two months apart. Instead what did happen though after implementation were questions being asked by staff members who previously didn't ask any specific types of question during meetings where people.