I like that it was able to connect easily with my android device. The only problem we had in the beginning was getting used to the interface when connecting our smartwatch, but once you get familiar it isn't hard at all! Also love how easy it is to use and it has great documentation as well for any questions you might have later on. It took us some time to figure out how everything worked together (we didnt know much about computers) so there were parts of the product where we didn't understand what each button did. But after researching online, most people said not to worry about this - its just a learning curve if your new. We set up one in an office lobby area of a store/school to allow customers who came from parking lots easier acccess to information and other items they wanted while waiting. I like that it has all of my favorite media available in one place! It's easy for customers who are not familiar with computers/internet to navigate and use. The price point can be prohibitively expensive if you don't have your own equipment (or know how to set up an inexpensive computer). We've been able to provide more options than we had previously by allowing our patrons to choose their entertainment from within the app itself instead of having us search multiple sites at once.