We have been able to manage our social media through Dexters system which really does make daily tasks easier! They are helpful for setting up posts/tweets ahead of time when we cannot be online or busy working away from computer screen (working remotely). Sometimes it can take awhile for their replies but I believe that has much more to do with my poor internet than them not responding quickly enough!! Do your research carefully before deciding you want this kind service. It isn't cheap as many other businesses may say initially; however its worth all the hard work in creating content (posts) and managing all aspects including comments & likes etc - definitely well received once launched so far no problems discovered yet. The customer support team has been very helpful in getting me up to speed with my account when I first signed up! There's not much that I dislike about this tool, but it could definitely be used more effectively for content promotion (especially if you're looking into SEO). We've found our way around some of the issues we had initially by using other tools such as HubSpot or MarketMuse instead of Dexters own native marketing automation functionality.