I really like that they are very knowledgeable about their products; however it's not always easy to get in touch when you need them! They have been great at helping us figure out how our logo should look for different use cases (eCommerce website vs print catalogs). We've also used this firm as an agency partner many times over so we know what works well together - which has helped streamline client workflows quite nicely too :) It would be nice if there were more options available within each category of service offering from web development/design all way up until marketing strategy consulting services but overall everything was good thus far!!