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Greece, Athens
1 Level
683 Review
46 Karma

Review on Xitomer by David West

Revainrating 2 out of 5

The Xitomer Company: Poor Customer Service

Sadly, I have had a negative encounter with Xitomer Company. Although their website is user-friendly and simple to use, the customer support is far from satisfactory. I've requested help from their customer service department on several occasions, and each time, I've been disappointed in the speed and caliber of the answer. It took me several tries to get an answer, and when I did, the guidance was useless. Additionally, their shipping times are longer than I anticipated, and the products I got fell short of my expectations in terms of quality. I had to spend more time and money installing the parts because the procedure was more difficult than I had anticipated. Overall, I was unimpressed with Xitomer, and I am unable to suggest them to other motorcycle enthusiasts. I advise looking into alternatives that offer superior customer support and merchandise.

Pros
  • timely deliveries.
Cons
  • The condition of the product is not always consistent.