The benefits are many! I love how fast it has allowed us to communicate with our customers when we can't be there physically because its very convenient for them as well. It allows you send files/data through your phone or computer which makes things much easier than if had no such device available at my office desk (especially since some people work from home now). Sometimes i feel like this service could speed up just slightly but nothing major dislike so far only minor issues maybe because they haven’t made adjustments yet after launch? As long someone wants me to use this system then fine otherwise don’t bother unless u r looking into getting this product out ASAP!! Our business needs communication especially during emergencies where physical contact cannot happen due to safety reasons etc.. This gives quick easy way around without having to go down stairs to another room via landline telephone line. Also great solution for clients who also do not want to invest huge amounts of money buying expensive.