I like how easy it is to use, especially if you are new or not familiar w/ an electronic medical record system in general (which we were). The interface between eye MD's patient portal & our Epic Practice Management System isn't as intuitive - but they have been working hard at making this better over time! We're able get all of my clinical notes into one place so now there aren' t multiple places where patients can access their records from across different devices / systems within office space. It has also helped me streamline workflow by allowing us to see what needs doing next without having to wait until someone gets back around after lunch etc., which used be necessary when using paper charts only.