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Cambodia, Phnom Penh
1 Level
690 Review
43 Karma

Review on Bagilaanoe by Lance Gunn

Revainrating 3 out of 5

Bagilaanoe – A Disappointing Shopping Experience

As a customer who frequently purchases from Bagilaanoe, I must say that I am dissatisfied with the quality of their products as well as the degree of customer service that is offered. Over the course of the last few months, I have placed numerous orders with this online retailer and have been disappointed with every single one of them. The materials used in their clothing and shoes are of such poor quality that they quickly become worn and torn after only a few uses. The quality of their shoes and clothing is also below average. Their jewelry is not worth the price tag because not only does it look and feel cheap, but it is also poorly manufactured. In addition to this, their customer support is below average. When I contacted their support team with questions about a purchase, I was met with long wait times for responses and representatives who were unable to answer my questions. It gives the impression that they are not invested in the happiness of their consumers. My time spent purchasing with Bagilaanoe has, on the whole, been a less than satisfying experience. As a loyal customer, I had anticipated that the products would be of higher quality and that the customer service would be more attentive. I am sorry to say that I am unable to provide anyone searching for high-quality apparel, footwear, or jewelry with a recommendation for this online store.

Pros
  • Easy and convenient return procedure.
Cons
  • Occasional delays in delivery times