I like that it has a lot of features and makes my job easier by allowing me to do multiple things at once instead of doing them one after another manually. It is pretty easy to use since most functions have icons which make finding what i need very quick. Sometimes when adding or editing tasks there seems to be some glitches but this happens less than other programs so its not too big of a deal. Honestly, nothing really. Its been great thus far. We've had no issues using shift admin. It works well overall. Easy to navigate, simple to input information into.