I would want to discuss the process that I went through when purchasing a phone from Amazon. Ordered, delivered, picked up. Nothing has changed from the norm. I arrived home and activated the device. It wasn't until the second day that I realized something was wrong with the display: the white color is only white when you look at the display directly; if you vary the angles, such as while you're walking, the white color changes to blue instead. The result of this was that the eyes became very fatigued, and after using the phone for 71,000 seconds, it became exceedingly uncomfortable. After searching the internet for issues of a similar nature, I discovered that this is, in fact, a widespread problem with the displays of the 12 and 12 mini. In addition, the issue of a grayish-green glow emanating from the screen against a black backdrop was also described. As I looked at mine in the dark, I was able to confirm that the black color gives out a phosphorescent glow. I got in touch with them. I contacted Apple support with the question of what I should do, and they told me that this problem is known, and the company is working on fixing it. They also told me that I have two options: either I should wait until this problem is fixed with a firmware update, or I should return the phone to the seller. I went with option number two. After waiting a week to get my money refunded, I placed another order for the product. Yesterday, I approached it from the angle of the problem, and what do you make of that? Nothing has changed since the last time we met! A green glow and a blue screen superimposed on a white background at an angle. Wrote in the chat. support that I'm buying the second time and the second time the same problem and fully described the situation. In response to my complaints about the quality of the phone, those Amazon support simply banned me and deleted my account on which there was 5000r on the personal account and about 600 bonus points. Wrote in the chat. support that I'm buying the second time and the second time the same problem and fully described the situation. A call to the customer support service did not yield any information; the representative simply stated that the company reserves the right to suspend accounts without providing an explanation. I am completely at a loss on what to do next with this phone. They are unable to make a request for a refund to be made to me via the phone, and it is no longer feasible to generate the request on my personal account because the account has been erased. It is unacceptable that I pay 71,000 won for a phone and have to put up with the fact that it does not perform as it should right out of the box, so I will try to get my money back for it. That sums it up nicely. I have attached a picture of the glow for you to see.
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