The tool is very user friendly for new users as well experienced ones too because of its simple to use interface which makes it easy for any beginner or professional alike to learn how this software works. It has all in one solution that helps us manage our business operations effectively from start till end without having to go through multiple steps just by clicking few buttons here & there. There are some features like time tracking etc., but they can be easily implemented using other tools available out there so not much problem at present moment. We have been able to track sales activities/invoices more efficiently than ever before now we don't need to search each invoice manually anymore.