The best thing about webreserve is that it offers all types of booking options like online or offline, single/multiple rooms etc. It also has live chat option which helps to resolve any confusion regarding bookings very easily. I can't say anything negative as far as my experience with this software goes but i would recommend everyone who's looking for an easy-to use hotel management solution should definitely go ahead using webserver because its extremely user friendly! We are solving our issues related to room availability in real time without having to wait until next day when we have access to actual inventory data from hotels.