Header banner
Revain logoHome Page
Rudolph Mceachern photo
France
1 Level
722 Review
62 Karma

Review on ๐Ÿ”’ High-Quality 15 Inch Gas Struts: 22.5lb/100N Gas Prop Spring Shock with L Mounts for Light-duty Cabinet Door Lid, Tool, Toy Storage Box, Truck Cap, Topper, Camper, Window Lift Supports (Support Weight 17-25lbs) by Rudolph Mceachern

Revainrating 5 out of 5

My initial review wasn't great but thanks to Mina from customer service I was a happy customer.

I've never worked with gas struts but thought it would be an easy way to raise the desk when using it. I didn't research them at all and ordered my first pair. The wrong way, they were too strong and disappointing. Because of this disappointment I wrote a not so good review. Arana customer support then emailed me asking them to help fix the issue. An extremely helpful customer service representative walked in. Mina analyzed the problem and gave me two solutions to fix it. A quality product in every respect, but even more important is the higher quality of service. This is the type of service that would make me a LIFETIME customer. THANK YOU MINA.

Pros
  • Easy to install
Cons
  • No paint required