I just bought this apple peeler and it's a piece of crap. It doesn't work as it should, keeps breaking down, and takes time to fix and set up. Currently it only peels 1/2 of an apple and the corer doesn't work at all, just rips off where it was placed and refuses to core. I have about 10 apples to process and can't wait a week for an email. I need it NOW, not in 2 weeks when my products go bad. The worst. There is no direct phone number for them (Norpro, Everett, WA). I finally got her phone number from the yellow pages on the internet but her secretary says they are not a direct company. They referred me to their customer service rep (Janey) but I suspect I'll be hand peeling the apples if she calls me back. What a waste of time when I wanted to save time. Cat in Seattle
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